Delivery

Free Delivery above SR 200 anywhere in the Kingdom when you pay by Credit Card / Sadad / PayPal, SR 30 delivery charge will be levied for orders under SR 200. When you pay by Cash on Delivery there is a Delivery Charge of SR 30 + an additional SR 20 for Admin Fee.

Large Items

Our Redsea Delivery Team will deliver direct to your home for large products, such as washers, dryers, dishwashers, refrigerators, freezers, stoves, 42" TVs and above (including TV wall brackets and stands), home theatres and split ACs.

For delivery of large products beyond 60km there will be a minimum charge of 40 SR depending on the size of the item. Once your order has been authorized, a customer service agent will contact you to confirm the most convenient delivery date and time, considering location, lead time and availability.

Home delivery by Redsea for large product(s) will be completed within 7 working days.

If you place an order online with a combination of light and heavy weight item(s), the products will be delivered to the specified delivery address in different shipments and timings.

Small Items

Small items, such as home cinema players, iPod and audio, most of computing, mobile phones, cameras and camcorders, gaming, office supplies and accessories, health and beauty, most of kitchen appliances, and TVs up to 40", will be delivered by Naqel Courier Service, anywhere in the Kingdom.

Once your order has been approved, the item(s) are delivered through home delivery by Naqel within 7-14 working days. Naqel delivery team will not complete any installation for the product(s).

You can track your order online via Naqel tracking system by entering the relevant order air way bill number (AWB) from my account/ order status.

Naqel delivers products between 9 AM to 3 PM and 8PM to 10 PM every day except Fridays.

"Home Delivery by Naqel" is door-to-door, but there may be some instances when it is not possible to deliver due to customer not available, location not found, courier company limitation or local laws. In such cases, Naqel will directly contact customer to come and collect his shipment from the nearest Naqel depot. Find the Naqel location in your area in Saudi Arabia.